COVID-19 Information and Resources

Updated at 3rd April 2020

Useful information

Ministry of Heath Official Website [link]: Has the most up-to-date and accurate information and advice to New Zealand as well as new developments, case numbers and news.

Unite against COVID-19 Website [link]: Created by the New Zealand Government, this website explains everything you need to know. From self-isolation to tips and latest news.

University of Auckland COVID-19 Webpage [link]: Updates from the university regarding the current situation for your studies. Updated daily. Please check your university emails for relevant news and changes to your studies.

AUSA Facebook Page [link]: Daily posts and updates on university life, how to navigate your studies online, and wellbeing. 

We Got You – UoA COVID-19 Student Response Group [link]: Join other students in this group to hear about up to date help and support available. Submit a “Request for Assistance” form here.

The Advocacy COVID-19 FAQ [link]

Help Available

AUSA Advocacy [link]: AUSA Advocacy offers free support, advice and information to students. Run completely online during the lockdown, our advocacy service can help you navigate options to get support and help.

Study Link [link]: Updates to studylink specific services can be found here. StudyLink may be able to provide you with what they call an Emergency Needs Grant of up to $200 for urgent things like food, bedding, or medical costs. This can be granted every 6 months, and you do not need to be on an existing benefit.

Work and Income [link]: If you would like to apply for loss of Income Information surrounding the application process for financial aid can be found here.

Tenancy [link]: Information for landlords and tenants during this time can be found here.

UoA Student Emergency Fund [link]: Emergency fund application forms and information around the criteria can be found here. Support from the university for financial hardship and other criteria. 

AUSA Hardship Grants [link]: If your situation is urgent, short-term, threatens your study at university, and cannot be alleviated by any of our other services, AUSA administers Hardship Grants of up to $250. If our criteria are met, Hardship Grants can be used for assistance with food, travel, accommodation or medical issues.

Tips from The Ministry of Health – Prevention

How to protect yourself and others

  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
  • Put used tissues in the bin or a bag immediately.
  • Wash your hands with soap and water often (for at least 20 seconds).
  • Try to avoid close contact with people who are unwell.
  • Don’t touch your eyes, nose or mouth if your hands are not clean.
  • Avoid personal contact, such as kissing, sharing cups or food with sick people.
  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
  • Stay home if you feel unwell.
  • Call Healthline on 0800 358 5453 if you have any symptoms and have been recently been overseas or have been in close contact with someone confirmed with COVID-19.


Tips from The Ministry of Health – Self Isolation

Basic advice (as of 20 March 2020)

Staying at home and self-isolating presents its own challenges, but there are things you can do to make the 14 days easier.

  • If you are self-isolating after travelling internationally, plan ahead and think about what you need to be able to stay at home for the full 14 days before your return to New Zealand.
  • Talk to your employer, friends and family to ask for their help to access the things you will need.
  • Talk to your employer to see if you can work from home during this time.
  • Where possible, ask friends or family to drop off anything you need or order supplies online. Make sure any deliveries are left outside your home for you to collect. Many New Zealand companies are now offering a ‘contactless’ delivery option, where they notify you when they have delivered your order but remain nearby to ensure you receive it.
  • You can keep in touch with friends and family over the phone or internet, but don’t have physical contact with anyone who isn’t isolating with you.
  • Physical exercise is good for your wellbeing. Look for online classes or courses to help you take light exercise in your home.
  • You can go outside, but you need to limit your contact with others. It’s ok to go for a walk, run or ride your bike, as long as you avoid people who aren’t self-isolating.
  • Don’t use public transport, taxis or similar transport methods during your 14-day period. You can use public transport after you arrive in New Zealand for the sole purpose of returning to your home, but cannot use it after that. You can use your own transport means (car, bike etc) whenever you wish.
  • You can live with others during your 14 days, but you need to avoid close contact with them. This means you shouldn’t share beds, linen or food.